“Nice. Easy. To the point. No muss. No fuss. It just works.” Those were the words longtime corporate digital forensics and cybersecurity director and college instructor Howard Williamson used to describe the Oxygen Forensic® Detective user experience at our International User Summit.
As a company of digital forensics professionals leveraging decades of experience to develop software for our customers, Oxygen Forensics insists on a investigator-centric approach throughout product development, training, and customer support. Williamson isn’t the first customer to recognize the value of Oxygen’s approach and the benefits of standing out in an ever-expanding marketplace of so-called bigger and better tools.
“So, I have to say, what I’m seeing [in Oxygen Forensic® Detective] is a very good reminder of the early days of forensics, where you’ve got a tool that’s particularly focused on the customer experience and the usability by those individuals that are actually practitioners within the industry,” Williamson said. “It’s enlightening and very, very joyous to see.”
“What I saw in the early days of forensics, back in the early to mid-90s, in that you have a utility that is extremely focused on the end user and practitioner and making sure that they have a tool that works for them in the most simple manner possible – yet can also go particularly deep.”
“It is very good to see that there are still folks out there that really want to focus on the customer and the end user, rather than making a tool that is overly complicated than for no other reason than to make a tool that is overly complicated. Oxygen just works. I like the fact that it just works. Nice. Easy. To the point. No muss. No fuss. It just works.”
READ: Customer Story: Oxygen Forensic Detective is ‘a go-to tool’ for public and private sector investigations
‘Particularly fast’ processing speed
Efficient processing speed can be a difference-maker in streamlining time and resources required for most investigations. Users of Oxygen Forensic® Detective have reported processing speeds “5-10 times faster” than competitors. Williamson explained why that’s important to investigators.
“In my experience it is particularly fast. I mean you can process a good deal of evidence very, very quickly, which really is beneficial when you’re dealing with a time-crunch situation, when you’re operating under some sort of time constraints, when the amount of billable hour overhead and machine-time overhead you’ve got. You don’t have to invoice those costs out to your customers, which saves them money in the end and makes them much happier.”
READ: It all starts with Data Extraction, but let’s talk next about Speed to Results
Makes effective cloud extraction simple
Oxygen’s industry-leading Cloud Extractor is opening and collecting a wealth of new cloud data sources for investigators. Williamson appreciates how simple Cloud Extractor accesses major cloud applications.
“The Oxygen Cloud Extractor streamlines collection for things like Google and Google Drive, Gmail, and any of the Google applications immensely. It makes cloud extraction just, again like I said, simple. And that is really the huge benefit of Oxygen and the cloud collection component.”
READ: How to access 100+ cloud services with Cloud Extractor
Functionality with the end user in mind
Oxygen Forensic® Detective’s ability to simply access the industry’s needs, such as heavily-used messaging applications, continues to evolve along with the applications as they advance.
“When you’re dealing with an industry like cybersecurity, digital forensics, incident response, mobile collection, anything along those lines, you’re always going to be having that cat and mouse setup because, let’s face it: the applications themselves – SnapChat, Tik Tok, Telegram, WhatsApp, iMessage, any of those utilities are not being designed from a forensics science response standpoint,” Williamson said. “You’ve got a situation where Oxygen is building in forensic functionality specifically for the purposes of benefiting the end user.”